Why Buy at Golf USA of Missoula
| 1. Service: We strive to offer unparalleled service to all of our valued customers. Plain and simple, if you're not 100% satisfied with your experience at Golf USA of Missoula, we will make every attempt to ensure that you are.
| 2. Pricing: This is a big one! All manufacturers have what is called MAP (Minimum Advertised Pricing). We buy directly from our manufacturers and therefore we are "Authorized Retailers" - Adams, Adidas, Callaway, Cleveland, Footjoy, Nike, Odyssey, PING, Sun Mountain, Taylormade, Titleist, etc. Whenever a new product is introduced from one of our manufacturers, the price should be the same at all authorized retailers. This goes for everything from clubs to shoes, and golf balls and apparel. We all have contractual and legal obligations to uphold with said manufacturers, and if these are broken, the risk is there for an account to be closed. At Golf USA we adhere to MAP pricing, but still work diligently to provide the lowest possible prices to our customers at all times. Consumers are more than welcome to shop all over the internet, and we will make every effort to "price match" an authorized retailer if they are offering up a lower price that found in store at Golf USA of Missoula. If you have any questions on MAP pricing, please feel free to contact us at anytime.
| 3. Counterfeit Clubs: This is a good transition from pricing. Here's a quick story. We received a phone call from a customer that wanted us to extend their new 9-piece set of PING G15 irons they bought. Absolutely we could assist with this endeavor. The irons were brought into our store, and we began taking the grips off. Upon looking at them closer, we noted the finish on the heads were not as clean as ours that were in store, nor was the serial number on each club raised like it should be. We called PING directly to find out about their authenticity, and they were indeed counterfeit clubs. At any PING authorized retailer that 9-piece set would have $787.50, and our customer purchased this set for $465 online. When we attempted to help the customer by going to the website where they were purchased, there was no phone number even on the website. Unfortunately, this customer was out $465. It's a shame and not good for the industry as a whole, so buyer beware when shopping on the internet. There are numerous articles online, and here is just one of them on counterfeit clubs - Golf Digest Counterfeit Clubs. This doesn't go for just PING, in fact it is every manufacturer out there that struggles with the production of counterfeit clubs. Buyer beware when shopping on the internet - if it sounds too good to be true, more than likely it is!
| 4. Selection: At Golf USA of Missoula we strive to offer the biggest and best selection possible for our customers. Please understand that we can't stock everything though. With so many manufacturers in the industry offering up such a wide variety, we always work to stock what we think our customers will want most. If there is an item that we don't have in stock, because we have accounts with every manufacturer out there, odds are very good that can get your requested item.
| 5. Sales Policy/Recreation: We want all of our customers to know that we are not into "pressure" selling tactics. It does no good for all parties involved. We want nothing more for our customers to enjoy the game, their experience in store, and lastly the items purchased at Golf USA. Our business is much more successful with repeat business. Golf is a recreational activity that people worldwide enjoy. We always encourage customers to invest in the recreation they enjoy most, whether it is golf, fishing, hunting, skiing, etc. At the end of the day, we want nothing more than for people to enjoy the recreation they love most, and therefore our goal is always to assist customers with the proper equipment for the game of golf as a recreation.
| 6. Custom Fitting for the Right Equipment: It's easy to go to a "box store" and want to purchase equipment, accessories, etc. However, often times they lack the expertise of a golf retail store. If customers are looking to make a purchase or investment in their game, our philosophy is they might as well get it fit correctly for them. We're all different sizes and shapes, and no two of us swing alike. Thus, being able to be custom fit is invaluable for customers getting into or currently playing and wanting to update their equipment. We offer custom fittings for customers, which cost $50 and is a 60-90 minute process. If a customer purchases equipment through us within 30 days of the fitting, we will apply the $50 towards the purchase of equipment. For those customers that are not interested in a full fitting, we will still make every effort to ensure that you are properly fit for the equipment you are purchasing. At the end of the day, you're making an investment in your game, so you might as well make sure that what you're playing is properly fit for you.
| 7. Unparalleled Technology: Not only do we offer indoor golf with our Achiever Simulator, but it is also a great fitting tool. At Golf USA we fully utilize all of the technology available to us. In addition, we have a PING fitting cart and have fit 1000's of golfers in MT and worldwide. By utilizing our PING fitting system and fitting tools with our Achiever Simulator, we have some of the most premier technology in the industry for golfers to use. And if customers are interested in lessons, at Golf USA we also offer video and motion analysis in store with PGA professionals.
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